Vinted Members Voice Displeasure Regarding Sizing Updates

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.

Digital Channels Reaction

Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing because of the remapping.

The company said the updated approach better aligns with similar services.

The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.

Sizing System Changes

Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.

User Stories

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Manual Updates

A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.

Service Background

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.

Dana Taylor
Dana Taylor

Financial writer with over a decade of experience in personal finance and loan consulting.